Care Instructions & Order Mishaps
Suggested wash instructions (for best results): wash inside out on warm setting, hang or tumble dry on low setting.
WE ARE human, WE DO make mistakes. If you discover that you received something other than what you ordered, send us a message with a picture of the item(s) you received and we will look into any mishaps. If a mistake was made with your order, you can ensure that your corrected item(s) will be shipped out ASAP!
Please make sure that your shipping information is accurate at time of checkout. All orders are shipped USPS. Please allow 1-2 weeks for your order to be processed and delivered. A tracking number will be provided. We lovingly hand make your apparel and take tender loving care of your apparel while it is in our possession. However, we cannot be held responsible for any lost, damaged or delayed packages once they leaves Sweet & Sassy T's.
Our packages are shipped with USPS First Class or USPS Priority Mail.
Shipping times within the US via USPS according to weight, include tracking information (not including processing times):
First Class: 2-5 business days
Priority Mail: 2-3 business days
Tracking numbers are provided via Stamps.com
Refunds & Exchanges
Please understand that everything is handmade to order. That being said all sales are final, EXCHANGES only, no returns. Please keep this in mind when choosing your size, and feel free to message us for measurements, more sizing information, or color concerns before placing your order. We have sizing specifications for ALL of our apparel within the photo stream of the listing. If you are in between sizes please size up. If you are unsure, message us! Not every tee or tank is exactly the same; PLEASE REFER to the sizing specifications within the photo stream. These specifications come directly from the apparel manufacturers. Variations anywhere from 1/4” to 1 1/4” when the garment is laying flat are acceptable within manufacturer guidelines.
Custom and personalized orders
Yes, we offer custom orders and personalized orders. Unless otherwise noted all custom orders will be made with high quality Heat Transfer Vinyl. ALL SALES ARE FINAL - NO EXCHANGES - NO REFUNDS
See something you want, but not in the style garment or color you want?
We will gladly help you! We can also put any design on ANY tank or top you see pictured. We want to have something for all of us; big, and tall, short and small or right in the middle. If you're at a size where you feel uncomfortable purchasing online, message us first, we will get something that works for you and your body type! Our go-to favorites are listed, however if you have a special request we will see what we can do to meet that request for you.
We get our sizing information directly from the clothing manufacturers. We do our best to give clear descriptions of how each style of apparel that you are purchasing will fit. Please keep in mind that EVERY body is different. It is ALWAYS best to look at the sizing charts (from the manufacturer) that are pictured with each listing to determine your actual size. Going off the sizing chart will likely eliminate the need for an exchange. Any sizing advice we give you through messaging is purely based on previous experience with the garments and the information you provide about yourself to us. We cannot guarantee that the size we recommend will be the one that fits you best.
Can I exchange my order if it doesn't fit?
Yes! We will gladly exchange an item if it doesn't fit how you thought it would. We want you to feel comfortable AND confident in your clothes you bought from us! All we ask, is that you contact us within 3 days of receiving your item.
If you forgot to refer to the sizing specifications provided in the listings, and you would like your item in a different size, we can accommodate an exchange for the same product (color, design) as long as the product is not personalized (design, design color or special shirt color) or a holiday specific shirt. You must contact us within 3 days of receiving your S&ST’s apparel for an exchange authorization. Customers are responsible for return shipping fees of $4 payable to email@example.com via VENMO
What sets Sweet & Sassy T's Apart From Other Boutiques
One thing that sets S&STS apart from other boutiques is our willingness to offer various styles of tees and tanks for every woman. Every graphic tee is offered in several style and color options. Please pay close attention to the apparel style you have selected, as some styles have limited color options. You may need to specify your option in the notes section of the order. If you fail to do so, the choice will be made for you.